FAQs

FAQs

General information

We offer a complete travel experience — from car hire and chauffeur services to Kenya safaris, hotel bookings, and air ticketing — all managed under one roof. Our focus is on reliability, local expertise, and personalized service for inbound travelers.

Absolutely. We specialize in serving first-time visitors and tourists, offering self-drive or chauffeur-driven options. Our team provides full travel support, from airport pickup to hotel transfers and safari planning.

 

Yes. While our base is in Nairobi, we provide car rental and transfer services to destinations across Kenya — including Mombasa, Nakuru, Naivasha, Kisumu, and all major safari parks.

FAQs

Booking and reservations

You can book directly through our website, via WhatsApp, or by phone. Once you provide your travel dates and preferred vehicle or safari package, our team confirms availability and sends a tailored quote.

 

We recommend booking at least 48 hours in advance for local car hire and two weeks ahead for safari packages or peak travel seasons to secure your preferred vehicle or itinerary.

Yes, extensions and changes are allowed — simply contact us before your scheduled return date. We’ll confirm availability and adjust your reservation accordingly.

FAQs

Pricing and payment

Our rates cover unlimited mileage within Kenya, standard insurance, and 24/7 roadside assistance. Additional options like a driver, GPS, or child seat can be added at a small extra cost.

We accept cash, bank transfers, and major credit/debit cards. Payment is required before departure, and you’ll receive a formal rental agreement and receipt for your records.

Yes, we offer special discounted rates for 7+, 14+, and 30+ day hires. The longer you rent, the more you save — ideal for extended stays or business assignments in Kenya.

FAQs

Vehicle information

We have a wide fleet including SUVs, sedans, 4x4s, luxury cars, vans, and safari vehicles. Whether you’re exploring the city or heading off-road, we’ll match you with the perfect option.

Yes, all our cars are fully insured, roadworthy, and maintained to international standards. Each vehicle undergoes a full inspection before every trip for your safety and comfort.

Yes. You can rent on a self-drive basis if you have a valid driving license, or select our professional chauffeur service for a more relaxed experience — especially recommended for visitors unfamiliar with local routes.